Vietnam Shipper No. 91
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VietnamShipper
Title: Vietnam Shipper No. 91
Date: (01-05-2012)

Seafreight
Top 20 container lines
 
  Backed into a corner by the changing dynamics of container shipping, a handful of the world’s top liner carriers finally made their move in the last 12 months.
 
 That is to say, they entered into the mega-vessel market, ordering ships of massive scale and equally massive cost. Fresh off industry-wide, record-breaking profits in 2010, these mid-sized lines have come out swinging. …(Read more on Vietnam Shipper Issue No. 91)
 
 
Supply Chain Management
Optimizing the Service Supply Chain: Part II
 
Embrace service as a revenue generator during the product’s lifetime
 
Creating good experiences at every point of customer interaction during the product’s life cycle, helps drive higher satisfaction and safeguards customer loyalty. An effective reverse logistics program within the service supply chain is key to managing the customer experience. The seemingly simple process of exchanging a defective part during the product’s life cycle can “make or break” a customer’s long-term relationship with the technology provider. A customer’s satisfactory experience during the product’s lifetime can trigger an early (and relatively low cost of sale) service contract renewal, resulting in a number of benefits—protecting the installed customer base; enhancing long-term revenue; and maintaining market share.…(Read more on Vietnam Shipper Issue No. 91)
 
 
Logistics
Overview of dry port development in Asia and Pacific
 
First dry ports in North America have been built and developed since the late 19th century when the continental railway system has been built. In Europe, dry ports have been widely implemented quite a long time. Behind the development of dry ports in Europe and North America, countries in Asia are emerging the need of full implementation of dry ports. Some countries such as China, India, Malaysia, Republic of Korea, Russian Federation and Thailand have initially established dry ports while other countries are still in early stage. Dry ports in the region are road-based, rail-based, and road-and-rail-based (and inland waterway-and-road-based dry ports like Vietnam [1]); however, most of dry ports are road-based. More and more railed-based dry ports have been developed, especially in China, India, Russian Federation and Thailand. Thanks to rail links and dry port implementation, land-bridges between/amongst countries are being established. …(Read more on Vietnam Shipper Issue No. 91)
 
 
Airfreight
Carriers searching for untapped traffic flows in Central Asia
 
Expanding the network to rising new markets is part of KAL Cargo’s strategy of navigating through the turbulence that has hit its trunk routes to North America and Europe.
 
Korean Air wasted no time pursuing Chinese production of electronics made for export to the country’s interior. In September, the airline mounted twice-weekly B747 freighter service to Chengdu, and plans are afoot to enter other up-and-coming production centers in central China
 
At the same time, the carrier has been blazing a trail to the emerging markets in the interior of Asia, under the arc of the trade lanes between China and Europe. Expanding the network to rising new markets is part of KAL Cargo’s strategy of navigating through the turbulence that has hit its trunk routes to North America and Europe. .…(Read more on Vietnam Shipper Issue No. 91)
 
 
The strength of a guarantee
 
Security. In this economy, with so much uncertainty still pervading the market, every person at every level of the aviation industry is searching for a guarantee — an assurance that business will be conducted in the agreed-upon manner, a pledge to create positive numbers in the middle of so many negative results. The relationship between a GSA and his carrier client is no different.
 
Recently, airlines have been asking more of their sales partners. When GSAs approach an airline about representation, carriers have started asking for revenue guarantees and detailed business models. These GSAs must pledge to their new customers a certain level of activity in order to secure business in this uncertain economic environment. This is slowly becoming the new normal. .…(Read more on Vietnam Shipper Issue No. 91)


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